| Remote monitoring and management services |
| Is Your business network run securely and efficiently as you think ? |
When something goes wrong with your Computer System, your business grinds to a halt. With a standard break/fix service
contracts, you have to wait for something to break before your IT support can fix it. That could easily result in hours of downtime
and lost revenue. But what if you could keep your computers from breaking in the first place?
For less than the price of cup of Latte a day, we’ll improve your Computer system security and efficiency – leaving you to get
on with the other imparted business stuff.
With managed services from Cybernetic Networks, you can expect:
|
|
| • Peace of mind – your systems are monitored 24/7 |
| • Less downtime – we identify and fix issues before they cause problems |
| • Fewer disruptions – we provide most services remotely or overnight |
|
• Predictable budgeting - all-inclusive, all-you-can-use, flat-rate IT services that include Hardware and Software. |
| |
| Server Care Services Plans |
| Features |
Basic Care |
Basic Care + |
Essential |
Preferred |
Elite |
| Microsoft Security Patch Management |
✔ |
✔ |
✔ |
✔ |
✔ |
| Windows Alerts and Error Monitoring |
✔ |
✔ |
✔ |
✔ |
✔ |
| D.I.Y. Step by Steps Resolutions |
✔ |
✔ |
✔ |
✔ |
✔ |
| Backup and Backup Monitoring |
✔ |
✔ |
✔ |
✔ |
✔ |
| Antivirus Software Management |
✔ |
✔ |
✔ |
✔ |
✔ |
| Spy-ware / Ad-Aware Management |
✔ |
✔ |
✔ |
✔ |
✔ |
| Virus / Spy-ware Scan |
Monthly |
Biweekly |
Weekly |
Daily |
Daily |
| Health Report |
Monthly |
Biweekly |
Weekly |
Daily |
Daily |
| Real-time Cloud Backup |
2.5GB |
10GB |
25GB |
40GB |
50GB |
| Server Hardware, Software Inventory |
✔ |
✔ |
✔ |
✔ |
✔ |
| Free Consulting for I.T Upgrades |
✔ |
✔ |
✔ |
✔ |
✔ |
| Remote Restart of Services |
✔ |
✔ |
✔ |
✔ |
✔ |
| Full Remote Problem Resolution Incidents |
|
1 |
3 |
5 |
Unlimited |
| MS Exchange Health Check |
|
✔ |
✔ |
✔ |
✔ |
| MS Services Pack Installation |
|
✔ |
✔ |
✔ |
✔ |
| Proactive or On-Demand Server Restart |
|
|
✔ |
✔ |
✔ |
| Global Policy troubleshooting |
|
|
|
✔ |
✔ |
| 24/7 Server Monitoring |
|
|
|
✔ |
✔ |
| Windows Server Hardware and Maintains for the Period of the Contract |
|
|
|
Included |
Included |
| Business Hours |
9 A.M - 4 P.M |
8 A.M - 5 P.M |
8 A.M - 6 P.M |
24/7 |
24/7 |
| Price per month |
$49.99*
$24.99*† |
$99.99*
$49.99*† |
$199.99*
$99.99*† |
$299.99*
$149.99*† |
$499.99**
$249.99**† |
|
|
|
|
|
|
| Server Remote Support |
Price |
| Per incidents |
$99 Flat Fee |
|
| On-Site Support |
Price |
| Labor Per hour |
$99 |
|
| |
| Special Server Project Prices |
| Server Projects |
Per User / Server |
Basic &
Basic +
|
Essential |
Preferred |
Elite |
| Small Business Server Setup |
1-75 users |
$775 |
$714 |
$678 |
$600 |
| Small Business Server Migration |
1-75 users |
$1335 |
$1230 |
$1152 |
$1020 |
| Active Directory Setup |
1 server |
$90 |
$85 |
$80 |
$75 |
| Exchange Server Setup |
1 server |
$215 |
$198 |
$178 |
$162 |
| Service Pack installation |
1 server |
$33 |
$30 |
Included |
Included |
| Active Directory Migration |
1-25 users |
$185 |
$168 |
$156 |
$138 |
| 26 -50 users |
$228 |
$210 |
$198 |
$175 |
| 51 -100 users |
$306 |
$282 |
$264 |
$235 |
| 101 - 250 users |
$696 |
$642 |
$600 |
$535 |
| Exchange Server Migration (for 100+
users, please contact the sales Team) |
1-25 users |
$657 |
$606 |
$564 |
$505 |
| 26 -50 users |
$1170 |
$1080 |
$1014 |
$900 |
|
51 -75 users |
$1632 |
$1506 |
$1410 |
$1255 |
| 76-100 users |
$1950 |
$1800 |
$1692 |
$1500 |
| Physical to Virtual (P2V) Machine Conversion using
VMware vCenter (for 5 or more servers,
contact sales Team) |
1 server |
$423 |
$390 |
$366 |
$324 |
| 2 server |
$845 |
$780 |
$732 |
$648 |
| 3 server |
$1268 |
$1170 |
$1098 |
$972 |
| 4server |
$1690 |
$1560 |
$1464 |
$1296 |
| Windows Operating System Installation
on Hypervisor |
1-3 servers |
$98 |
$90 |
$84 |
$72 |
| 4-6 servers |
$195 |
$180 |
$168 |
$155 |
| 7-9 servers |
$286 |
$264 |
$252 |
$222 |
| VMware vCenter Server Setup (additional charge
per clustered server) |
1-3 servers |
$514 |
$474 |
$450 |
$396 |
| 4-6 servers |
$1034 |
$954 |
$894 |
$798 |
| 7-9 servers |
$1554 |
$1434 |
$1344 |
$1194 |
| Windows Server Hyper-V Setup
(additional charge per clustered server) |
1-3 servers |
$514 |
$474 |
$450 |
$396 |
| 4-6 servers |
$1034 |
$954 |
$894 |
$798 |
| 7-9 servers |
$1554 |
$1434 |
$1344 |
$1194 |
| For all other project please contact sales team |
|
| |
| Our Desktop Care Services Plans |
| Features |
Desktop Basic |
Desktop Elite |
| Hardware & software audits |
✔ |
✔ |
| Performance & Preventive Maintenance Reports |
✔ |
✔ |
| LogMeIn Pro Remote Control |
✔ |
✔ |
| Patch Whitelisting Service |
✔ |
✔ |
| Antivirus Management |
✔ |
✔ |
| Desktop Performance Monitoring |
✔ |
✔ |
| Administrative Scripting |
✔ |
✔ |
| Policy Management |
✔ |
✔ |
| Client Communicator with Self-Help Center |
✔ |
✔ |
| VIPRE Antivirus Software |
✔ |
✔ |
| Malware bytes Anti-Malware Pro Software |
✔ |
✔ |
| Live Help Desk |
|
✔ |
| Windows, Mac & Mobile Support |
|
✔ |
| Administrative Tasks |
|
✔ |
| Virus & Malware Removal |
|
✔ |
| Software Installations |
|
✔ |
| Price |
$9.99
$4.99† |
$39.99
$19.99† |
| Business Hours |
|
8 A.M - 5 P.M |
|
|
| Desktop Basic Support Client's Desktop Projects |
| Desktop Projects (for Basic Support client’s) |
Request |
Price |
| All Projects Remote support |
Per Request Per Desktop |
$15 |
|
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To contact Cybernetic Networks please call 239 653 0252 or e-mail  |
| |
| † 50% off first Two month then Regular Price for new customers only |
| * 1 Year agreement required |
| ** 3 Years agreement required |
 |
| |
You may schedule technical support service
24X7 via our website or
call us with your request.
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